Saturday, July 11, 2009

Bank Manager Job

Creates and executes goals for solidifying and gaining new consumer and business customer relationships. Conducts telecommuting for the benefit of customers, cross sells products, makes outside sales calls to solicit business. Sets clear expectations that lead to sales success for direct reports, drives, supports and achieves monthly sales quotas. Effectively resolves issues with clients or customers and associates. Establishes business contacts and networks through community relations activities. Sets clear expectations and measurable outcomes, while coaching and developing direct reports.
Drives accountability and builds trust through character, connection, and competence. Demonstrates the ability to assess direct reports performance and behaviors effectively. Provides coaching, disciplinary actions and exits non performers while adhering to company policies. Successfully recruits and hires the appropriate staff to deliver on expectations. Drives and coaches the customer service process and model of “Simply the Best" service. Understands the general principles of business and ensures operational efficiency as it relates to policies, procedures, compliance, loan accuracy, corporate audits, fee refunds, work schedules, forecasting, accuracy, and efficient operation.
Complies with Bank security practices. Maintains customer confidentiality at all times. As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. In a typical banking day, you will enjoy a high level of customer contact, of course, and you'll be able to draw upon your own management experience, local relationship networks, and community knowledge to handle the mix of routine and unexpected requests. Your comfort with a goal oriented environment will help you.
You'll work with a first rate branch staff, which will look to you for guidance, motivation and support. As a competitor, PNC is committed to market leadership in products, technology, and service, so both you and your branch staff will be backed by state of the industry software, call desk support, and training resources. One additional benefit is as you grow our business, you will also be a local leader, working for a high profile company with a strong community focus. Banking Office Manager oversees day to day sales, operations and leadership within a specific banking office. Builds and expands quality consumer and corporate customer relationships. The Banking Office Manager position provides "Simply the Best" customer service and leadership at all times.

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